Privacy Policy.

1. Introduction

This Privacy Policy explains how JY Global (BVI) Limited collects, uses, stores, discloses and protects personal information in connection with its website, enquiries, client onboarding, advisory services and business operations.

JY Global (BVI) Limited is incorporated in the British Virgin Islands as a BVI Business Company under the BVI Business Companies Act, 2004, with company number 2211578.

JY Global (BVI) Limited provides compliance, governance, corporate administration, licensing application support and general business advisory services. JY Global (BVI) Limited is not licensed, authorised or regulated by the British Virgin Islands Financial Services Commission or any other financial services regulator.

This Privacy Policy should be read together with our Cookie Policy and Terms and Conditions.

2. Information We May Collect

We may collect and process the following types of personal information:

• Identity information, including name, title, nationality, date of birth, passport or identification details, and company role;
• Contact information, including email address, telephone number, business address and correspondence address;
• Corporate and business information, including information relating to directors, shareholders, beneficial owners, authorised representatives, employees, officers and related parties of a client or prospective client;
• Due diligence and onboarding information, including documents or information required for KYC, AML, compliance, corporate administration, licensing application support or engagement assessment purposes;
• Communication information, including emails, enquiry forms, meeting notes, call records, instructions, project correspondence and other information you provide to us;
• Billing and payment information, including invoice details, payment records and transaction references;
• Website and technical information, including IP address, device information, browser type, access time, pages viewed, referral source and cookie data.

3. How We Collect Information

We may collect personal information directly from you when you:

• visit our website;
• submit an enquiry or contact form;
• communicate with us by email, telephone, messaging application or video call;
• request a proposal, quotation or engagement;
• provide documents or information for onboarding, advisory or corporate administration purposes;
• enter into an engagement with us.

We may also receive information from authorised representatives, corporate service providers, legal advisers, compliance consultants, introducers, public registers, regulators, government agencies, counterparties, service providers or other third parties where relevant to the services requested.

4. Purposes for Processing Personal Information

We may use personal information for the following purposes:

• responding to enquiries and communications;
• assessing whether we can accept an engagement;
• conducting client onboarding, KYC, AML, sanctions, conflict and risk checks;
• providing compliance, governance, corporate administration, licensing application support and general business advisory services;
• preparing documents, applications, submissions, policies, procedures, business plans and related materials;
• liaising with professional advisers, corporate service providers, regulators, government agencies, banks, payment service providers and other relevant parties where instructed or required;
• managing client relationships, instructions, projects, invoices and payments;
• complying with applicable legal, regulatory, tax, accounting, AML, sanctions, recordkeeping and reporting obligations;
• protecting our legal rights, enforcing our terms, preventing fraud, managing risk and resolving disputes;
• improving our website, services, internal processes and client communications;
• sending service updates, administrative notices or business communications where permitted.

5. Legal Basis for Processing

We process personal information where one or more lawful grounds applies under applicable data protection law, including where:

• you have provided consent;
• processing is necessary to take steps before entering into an engagement;
• processing is necessary to perform an engagement or provide requested services;
• processing is necessary to comply with legal, regulatory, tax, accounting, AML, sanctions or recordkeeping obligations;
• processing is necessary for our legitimate business interests, including client management, risk management, business administration, website security and service improvement;
• processing is necessary to establish, exercise or defend legal rights.

6. Sensitive Personal Information

In limited circumstances, we may process sensitive personal information where it is necessary for KYC, AML, sanctions screening, compliance checks, legal or regulatory support, employment-related corporate filings, licensing applications or other lawful purposes connected with our services.

We will only process sensitive personal information where there is a lawful basis to do so and where appropriate safeguards are applied.

7. Disclosure of Personal Information

We may disclose personal information to the following categories of recipients where necessary and appropriate:

• professional advisers, including lawyers, accountants, auditors, tax advisers and compliance consultants;
• corporate service providers, registered agents, company secretarial service providers and administrative service providers;
• regulators, government agencies, licensing authorities, tax authorities, law enforcement agencies and courts;
• banks, payment service providers, financial institutions and onboarding platforms where relevant to the services requested;
• IT, cloud storage, email, cybersecurity, CRM, document management and communication service providers;
• translation, notarisation, certification, courier and document processing providers;
• introducers, business partners or counterparties, where authorised by you or necessary for the services requested;
• any other party where disclosure is required by law, authorised by you, or necessary to protect our rights, clients, business or legal position.

8. International Transfers

Because our services may involve cross-border corporate, licensing, compliance and advisory work, personal information may be transferred to, stored in or accessed from jurisdictions outside the British Virgin Islands.

Where we transfer personal information internationally, we will take reasonable steps to ensure that appropriate safeguards are in place, including contractual protections, confidentiality obligations, access controls or other measures appropriate to the nature of the information and the purpose of the transfer.

9. Data Security

We take reasonable technical, organisational and administrative measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure or destruction.

These measures may include access controls, password protection, restricted document access, secure communication channels, internal confidentiality controls, secure storage and service provider due diligence.

No method of transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted through the internet, email or third-party communication platforms.

10. Data Retention

We retain personal information only for as long as necessary for the purposes for which it was collected, including to provide services, manage engagements, comply with legal, regulatory, AML, tax, accounting and recordkeeping obligations, resolve disputes and protect our legal rights.

Retention periods may vary depending on the nature of the information, the type of engagement, applicable legal requirements and legitimate business needs.

When personal information is no longer required, we will take reasonable steps to delete, destroy, anonymise or securely archive it.

11. Your Rights

Subject to applicable law, you may have rights to:

• request access to personal information we hold about you;
• request correction of inaccurate, incomplete or outdated information;
• withdraw consent where processing is based on consent;
• object to or restrict certain processing activities;
• request deletion of personal information where legally permitted;
• request information about how your personal information is used or disclosed;
• object to direct marketing communications.

We may need to verify your identity before responding to a request. We may also refuse or limit a request where permitted or required by law, including where information must be retained for legal, regulatory, AML, tax, accounting, contractual or dispute-related purposes.

12. Marketing Communications

We may send business updates, service information or other communications where permitted by law or where you have consented.

You may opt out of marketing communications at any time by following the unsubscribe instructions in the relevant communication or by contacting us directly.

13. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security or content of third-party websites. You should review the privacy policies of any third-party websites you visit.

14. Children’s Privacy

Our website and services are not directed at children. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete such information.

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on our website with the updated date.

16. Contact Us

For any privacy-related questions, requests or complaints, please contact: